Shipping
NOTE:
In recent affairs regarding the world spread of COVID-19, a widerange of airlines have ceased to cancel operations in various countries and regions. In addtion to this, you may see delays in order due to slower logistics and increased customs security checks. Due to the circumstances, please allow more travel time than the ETA stated in our shipping policy.
Our goal is to offer you the best shipping experience, no matter where you are in. We need to handle hundreds of packags daily and we strive to provide you with services of the highest level.
If your package is returned to our courier warehouse due to incorrect address, we can charge a re-delivery fee of $3.99 to arrange re-delivery.
Shipping Fee for different locations:
- For USA/Spain/Russia/Philippines customers:
We have warehouse which are located in these countries
Standard shipping: cost $7.99, FREE shipping on orders over $49.99 (4-10 working days)
- For other countries customers:
Such as (France, Portugal, Hong Kong SAR, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, Andorra, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Canada)
Standard shipping: cost $7.99, FREE shipping on orders over $49.99 (4-15 working days)
Express shipping: cost $29.99 (3-5 working days)
- For rest of the world customers:
Standard shipping: cost $15.99, FREE shipping on orders over $99.99 (10-20 working days)
Shipping time is estimates quoted by our companies, so VG Sports won't be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that VG Sports will do our best to limit any inconveniences that may arise. For orders placed before 12:00 noon, we will complete the delivery on the same day; for orders from 12:00 noon to 12:00 pm, we will complete the delivery the next day. If you have any questions, please send email to: support@bikevg.com.